This video provides a complete walkthrough of the BillPay Kiosk process from the perspective of a kiosk user. Designed to help you better understand the customer experience, the video demonstrates how your customers interact with the kiosk—from starting a transaction to successfully completing their payment.
Use this resource to familiarize yourself with the intuitive design and functionality of the kiosk, making it easier to support and assist your customers when needed.
Please note: This video applies to version 3.0 of the software. If you are using a newer version, some features or processes may differ slightly.
BillPay Kiosk is a secure and user-friendly self-service platform that simplifies bill payments, especially for unbanked or underbanked customers. It features an intuitive touchscreen interface, receipt printing, and multiple payment collection ...
Some users may experience an issue where the BillPay Kiosk Manager does not open as expected. Instead, clicking the BillPay Kiosk icon causes the application to restart. This issue prevents access to administrative functions in the BillPay Kiosk ...
If you're looking for receipt paper for your BillPay Kiosk, we recommend purchasing from POS Supply Solutions. Below are the details for the compatible receipt paper: Supplier: POS Supply Solutions Item Number: KR-T318-375 Product Link: Click here to ...
The cash box is where all cash entered through the Cash Acceptor is stored within the kiosk. When the cash box is full or near full, it will need to be removed from the kiosk to retrieve the cash inside. In addition to the lock on the outside of the ...