Possible Causes:

• Volume control needs adjusting.
• Audio cable is disconnected.

Troubleshooting Steps:

Note: You will need access to the inside of the kiosk to perform these steps.

1. Check the Internal Volume Control
   Inside the kiosk, locate and adjust the internal volume control to ensure it’s not muted or too low.

2. Verify Audio Cable Connection
   Ensure the green audio cable is securely plugged into the correct, color-coded slot on the back of the computer (CPU).

3. Still No Sound?
   If the problem persists, contact DynaTouch Customer Support for further assistance.