Printer Not Printing

Printer Not Printing

Possible Cause: No Power to the Printer

If the printer is not powered on, it will not print.

Troubleshooting Steps:

  1. Check Printer Power
    Ensure the printer is receiving power. A solid green light on the power button indicates that the printer is powered on.

  2. Power On the Printer
    If there is no power (no light), press the Power Button to turn the printer on.

  3. Verify Power Connection
    Ensure the power cord is securely plugged into both the printer and the wall outlet.



Possible Cause: Printer is Jammed

A paper jam or lack of paper can prevent printing.

Troubleshooting Steps:

  1. Check the Printer's LED Display
    Look for any paper jam or paper supply errors indicated on the LED display.

  2. Clear Paper Jams and Load Paper
    Open the printer to check for and clear any paper jams. Load paper if needed.

  3. Still Not Printing?
    If the issue persists, make note of any error messages and contact DynaTouch Customer Support for further assistance.


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