Issue:
You may notice unexpected behavior on your touchscreen, such as phantom touches or “raindrop”-like interactions. These issues can disrupt normal operation and are often caused by environmental factors or hardware adjustments.

Steps to Resolve the Issue

1. Clean the Screen

• Use a soft, lint-free cloth slightly dampened with water or a screen-safe cleaning solution to gently wipe the touchscreen.
• Ensure the screen is completely dry before testing.

If this resolves the issue, no further action is needed.

2. Contact DynaTouch Support
If cleaning the screen does not resolve the issue, contact DynaTouch Support. Our team will:

• Arrange for an on-site technician to adjust the mounting screws.
• Evaluate whether a replacement is necessary if the issue persists.

Need Further Assistance?

If the issue continues after the technician visit, please reach out to DynaTouch Support again. Our team is dedicated to resolving the problem promptly and efficiently.